Malvern Town Centre

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If you have a customer service questions or require customer service information please call us at (416) 297-4786.


Customer Service

SERVICES AVAILABLE AT CUSTOMER SERVICE


GIFT CERTIFICATES
Gift Certiciates may be purchased at the Administration Office located just off the Food Court. They are redeemable at most stores. We accept Cash sales only.

LOST & FOUND
If at any time during a visit to Malvern Town Centre you discover you have lost/misplaced an article, or have been separated from a member of your party, visit the administration office just off the Food Court immediately. If you have found an article please drop it off at the administration office. After hours please have the Lottery Booth radio security.

WHEELCHAIRS
If you require a wheelchair please come to the Administration Office just off the food court.

SECURITY
Malvern Town Centre is committed to making your visit to our Centre a safe and secure one. We offer many services and programs that promote this type of environment for our patrons. To reach our Security, contact the Administration office at 416-297-4786 or go to the Information/Lottery Kiosk which is located in the Food Court and they will radio security. Security coverage for the Shopping Centre is scheduled seven (7) days a week. Security Officers regularly patrol the entire shopping centre and the parking facility around the Shopping Centre. We offer vehicle assistance as well. Currently we are implementing interior and exterior surveillance cameras throughout the centre for your comfort and protection. Although we have taken all precuation to make your visit at Malvern Town Centre an enjoyable and safe experience, the following are safety tips you might want to keep in mind before your visit: Double check your veichle to make sure it is locked and windows rolled up. Keep all shopping parcels and other valuables out of sight. Never leave children unattended. Always plan ahead with your child, in the event that you become separated. (i.e. where to go for help and/or where to meet) Keep purses close to your body. Wallets should be kept in a front pocket. Waist packs are also useful for keeping money in front of you, leaving your hands free for shopping Avoid counting money in public. If you are leaving Malvern Town Centre and someone is following you, return to the property and have a tenant contact security. Security will escort you to your vehicle. Have car keys in hand before you get to your car. When you return to your car, be aware of your surroundings. If you see any suspicious activity and/or people, please notify Malvern Town Centre Security.